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Refund Policy

Once a valid refund request is submitted and approved, the refund will be processed within 5 days of receiving the request. Refunds will be returned to the original payment method, wherever applicable. International orders will be refunded to the original credit/debit card, and PayPal orders will be credited back to the original PayPal account.

By purchasing an online course, training program (Skill Track, Job-Ready Program, or Bootcamp), or Membership Program (Live Training or Bootcamp) on ScholarHat, you agree to our Refund Policy, which includes the following terms:

Cancellation & Refunds

ScholarHat reserves the right to postpone, reschedule, or cancel a live training session or change its timing due to insufficient enrollments, instructor illness, technical or operational reasons, or force majeure events such as floods, earthquakes, political instability, government restrictions, or other circumstances beyond our reasonable control.

Terms and Conditions for Direct Payment
  1. Money-Back Guarantee: We offer a 5-day, no-questions-asked money-back guarantee on Bootcamp, Skill Track, and Job-Ready Program purchases made through direct payment, subject to the eligibility and non-refundable conditions stated below.
  2. Eligibility: To be eligible for a refund, the request must be made within 5 days of registration or purchase.
  3. Non-Refundable Conditions: A Bootcamp, Skill Track, or Job-Ready Program purchase made through direct payment is non-refundable under any one of the following conditions:
    • Content Download: If you download any training content, including but not limited to PDFs, PPTs, source code, or project files.
    • Video Consumption: If you watch more than 20 minutes of videos pertaining to live sessions, video courses, projects, or Interview Q&A.
    • Hands-on Labs Practice: If you practice or attempt more than 1 hands-on lab.
    • Quick Notes Consumption: If you consume Quick Notes for more than 20 minutes.
    • Skill Tests Usage: If you engage in Skill Tests for more than 20 minutes.
    • Interview Q&A Usage: If you consume Interview Q&A for more than 20 minutes.
  4. Request Deadline: No refund request will be entertained after 5 days from the date of registration or purchase.
  5. Right to Revise Terms: ScholarHat reserves the right to revise these terms from time to time by posting the updated terms on the website.
Please note that these terms are in place to protect the value of the training material and ensure fair use.
Terms and Conditions for EMI/Installments
  1. Non-Refundable and Non-Cancellable: Purchases made through EMI or Installment plans are non-refundable and non-cancellable, irrespective of course usage or the date of the refund request.
  2. Non-Cancellation of Approved EMIs: Once approved, EMIs or Installments through our payment partners, including Razorpay, LiquiLoans, or Jodo, cannot be canceled or reversed by ScholarHat.
  3. Failed Payment Consequences:
    • Additional Charges: In the event of a failed or delayed EMI/Installment payment, you may incur additional charges, interest, penalties, or fees imposed by your financial institution or payment processor. These charges are your sole responsibility.
    • Revocation of Access: Failure to make timely payments may result in suspension or permanent termination of access to the enrolled course or program, with no refund.
    • Liability Disclaimer: ScholarHat shall not be held responsible for any delays, loss of progress, missed sessions, or other consequences resulting from the suspension or termination of access due to failed payments.
By opting for the EMI/Installment payment method, you acknowledge and agree that the purchase is non-refundable and non-cancellable and that you remain responsible for all approved EMI/Installment payments.
Changes to Terms and Conditions

ScholarHat reserves the right to amend or modify these terms and conditions at any time. Any changes will be effective upon posting the updated terms on our website. It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of our services after any modifications signifies your acceptance of the revised terms and conditions.

How to Initiate a Refund Request

To initiate a refund request for an eligible purchase, please email our customer support team at support@scholarhat.com. Approved refund requests will be processed within 5 days of approval by ScholarHat. EMI/Installment purchases are not eligible for refunds or cancellation.

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